Simply detecting intrusion is not enough. Help must be summoned without delay. A monitored alarm - connected to a 24 hour monitoring service is the answer. Traditional bell-only alarms may alert staff, but outside business hours they offer little protection. Police forces will not respond to a ringing bell unless there is evidence of an offence in progress.
Consequently insurers insist on monitored alarms. These provide 24 hour, 365 day monitoring by skilled operators in a remote centre, confirming alarms with sequential, audio or visual verification, and ensures police, keyholders or service engineers can be alerted in seconds. False activations are filtered out, avoiding the risk of losing police support.
Most alarm systems can monitored 24 hours a day, 7 days a week (providing they meet the current ACPO policy). When your system is activated a message is sent to the Alarm Receiving Centre or "ARC". The ARC will call the premises to see if you are OK or a mistake has been with the alarm system, then if appropriate will call your keyholders and or Police*.
A digital communicator is a device that connects your alarm to the phone line and sends alarm messages to the ARC. (some alarm panels have built in digital communicators)
DualCom is a totally integrated dual-signaling device using both telephone and radio paths. This combination ensures an alarm signal can be transmitted despite deliberate or accidental failure of either path.
Redcare offers the most secure form of alarm monitoring available. The service provides continuous monitoring of a BT telephone line that links a professionally installed alarm system on a customer’s premises to an Alarm Receiving Centre (ARC). The result is continuous protection of our customers' property, every second of the day, 365 days a year.
Unlike other alarm monitoring services, redcare both alerts the Alarm Receiving Centre when it detects a line cut AND provides encryption to prevent the substitution of equipment or "spoofing" (emulation) of line conditions.
Redcare gsm combines a secure redcare land line connection with a GSM radio backup path. In the event of a line cut it enables alarm systems to be monitored by the radio path.
If the BT land line fails, the ARC will receive a communication failure message. The GSM path will continue to communicate with the alarm receiving centre, sending any subsequent alarms.